SECURITY: Your payment and personal information is always saft. Our Secure Sockets Layer (SSL) is the industry standard and among the best software available for secure commerce transactions. It encrypts all of your personal information, including credit card numbers, name, and address, so that it cannot be read over the internet.

Our Returns Policy
Within 15 days of receipt, we will exchange, replace or credit to your account any of our products which fail to meet your expectations. Refunds are issued less a 20% restocking fee. Items must be returned in original condition, along with a copy of the invoice. You are responsible for any shipping costs.

We will need, in writing, your name, address, proof of purchase, the circumstances under which the product was used, and the nature of the problem. We will do our absolute best to accommodate you and promptly resolve all issues. We can be reached via email at: service@onetouchhandle.com, or via telephone at (203)-846-1300.

GENERAL: When the terms of warranty described below are met, a customer's account will be credited at the time a faulty part is returned for our inspection and the validity of a warranty condition can be confirmed. If a replacement part is requested to be shipped before the warranty condition of the original part can be confirmed, the new part will be charged to the customer's account as a new sale.

Warrantee Terms
NEW PRODUCT: Dax Labs, LLC will replace or refund the original purchase price of any new product that fails to perform its intended function for a period of 3 years from date of purchase.

CONSEQUENTIAL AND INCIDENTAL DAMAGES: Dax Labs, LLC accepts no liability for any damages or injuries resulting from the use, or failure of any part (new or used) provided through its services or through any of its subcontractors, nor for any costs associated with the removal or replacement of any new or used part provided through its services or any of its subcontractors.